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e-News | May 2017

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  NCQA Recognizes Pontchartrain Pediatrics

05 17 pcmh recognitionThe Quality Forum would like to acknowledge the clinicians and staff of Pontchartrain Pediatrics in Covington, La., for recently receiving Patient-Centered Medical Home (PCMH) Recognition (Level 1) from the National Committee for Quality Assurance (NCQA). As defined by NCQA, the PCMH “…is a model of primary care that combines teamwork and information technology to improve care, improve patients’ experience of care and reduce costs.” Practice Consultants Jody Marsh and Michelle Jewell worked closely with Office Manager Vickie Jones to transform the practice into a medical home with on- and off-site consulting; practice and workflow redesign; project management support; and education/outreach resources. Click here for more information about the Quality Forum’s medical home services and benefits.

  Blanchard Graduates Leadership Academy

05 17 Marcia BlanchardThe Quality Forum congratulates Marcia Blanchard, Vice President of Strategic Planning and Operations, on her graduation from the inaugural class of the Baton Rouge Business Report Leadership Academy on May 19. The Academy aimed to integrate personal development, professional growth and leadership exposure for the class participants through an intensive six-session program. “I’m pleased to have been chosen to participate in the first executive leadership program. The experience provided an excellent opportunity for me to broaden my leadership skills and expand my professional network while strengthening the Quality Forum’s civic and community ties within the Capital Region,” noted Blanchard. “We’re very proud of Marcia’s achievement,” said CEO Cindy Munn. “Overall, the Quality Forum will benefit from her involvement through increased organizational engagement and knowledge of innovative leadership strategies.”

  Telemedicine 1.0: Building a Telemedicine Program

05 17 telemedicine 1The Texas-Louisiana Telehealth Resource Center (TexLa TRC) and the Quality Forum will present a complimentary, one-day workshop designed to provide attendees with tools and resources to establish and sustain a telemedicine program. The event is scheduled for Wednesday, May 31, from 8:30 a.m. to 4 p.m., at 8550 United Plaza Blvd., 10th Floor Meeting Room, in Baton Rouge. Topics include business plan development; technology/equipment selection; telehealth payment methods; and best practices/lessons learned. To RSVP for Telemedicine 1.0 or for more information, please email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 877-391-0487.


GAO Reports on Telehealth, Remote Patient Monitoring

05 17 telehealth ipad femaleIn April 2017, the U.S. Government Accountability Office (GAO) issued a report that studied the use of telehealth and remote patient monitoring in Medicare and selected federal programs. Required by the Medicare Access and CHIP Reauthorization Act of 2015, the report surveyed nine associations representing providers and patients about factors that affect the use of telehealth and remote patient monitoring in Medicare. It also reviewed emerging payment and delivery models that could potentially affect the use of this technology. The selected groups noted that the potential of telehealth and remote patient monitoring to improve or maintain quality of care was the major factor that encourages use. On the other hand, factors dealing with payment and coverage restrictions still presented somewhat or very significant barriers to adoption. “The overall findings of the GAO report are similar to what we’re encountering here in Louisiana, but we continue to support the integration of telehealth and remote patient monitoring into our health care delivery system,” commented Lonnie DuFour, Quality Forum Telehealth Director and State Coordinator of TexLa TRC. “Utilization enhances efforts to serve and engage our hard-to-reach populations.” If you have questions about the report or telehealth services in Louisiana, please contact DuFour at This email address is being protected from spambots. You need JavaScript enabled to view it..

  LaPOST Updates

05 17 Dr Nelson filming 2New Video for Long-Term Care Residents, Caregivers
Administrators in long-term care facilities across the state will soon receive a new resource for their advance care planning/LaPOST toolkit. “Having the Conversation” is an 11-minute informational video designed for use at care conferences or when a resident or family member indicates interest in discussing end-of-life care wishes. Video host Lori Steele helps viewers prepare for and conduct this important talk with suggestions and ideas while Dr. Susan Nelson, LaPOST Coalition Chair, offers medical information to assist them when making their decisions. The video can also be viewed online by clicking here.

05 17 LaPOST surveySurvey Targets Long-Term Care Professionals
An online survey has been sent to long-term care professionals in Louisiana to help measure the impact of the Quality Forum’s advance care planning/LaPOST training program. Now in its second year, the program is designed to educate and explain these topics to long-term care administrators, staff, residents, family members and caregivers. The deadline to complete and submit responses is June 15. If you have not received the email, or if you have questions about the survey, please contact Cynthia Michael, LaPOST Project Director by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

05 17 LaPOST stories reminderReminder: LaPOST Stories
The LaPOST initiative is collecting positive stories about advance care planning and the LaPOST document to share with long-term care facilities in Louisiana. The stories will be used to help residents and caregivers with end-of-life planning decisions. Information will be de-identified to protect resident/family privacy. If you have a story to share, please contact Cynthia Michael at This email address is being protected from spambots. You need JavaScript enabled to view it..


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